CONFERENCE PROGRAMMING
Here's a quick look at the Educational Workshops, luncheon speakers and other programs planned for the 2013 ISA Product Show & Conference.
Watch this 3-minute video by the ISA Education Foundation to learn what we're planning for the Conference programming
What's in Store for 2013 and Beyond?
Thriving in a Connected World Industry Panel
Using the Internet to Add Value Through Customer and Market Insight
Flip the Funnel
Make Your Move: Change the Way You Look at Your Business and Increase Your Bottom Line
Become a Customer Company: Transform Your Business by Improving Connections with Customers, Partners and Employees
Keynote speaker Terry Jones
What's in Store for 2013 and Beyond?
Alan Beaulieu
President, ITR Economics
Tuesday, June 4
8:00 a.m. - 9:15 a.m.
Alan Beaulieu of ITR Economics will present his economic outlook for our industry and for the global economy with the clarity that business leaders have come to expect from ITR. Beaulieu will take a look at what is happening in many key industries and will address some of the questions common to all attendees.
Click for information on sponsoring Alan Beaulieu's session
Thriving in a Connected World Industry Panel
Tuesday, June 4
9:30 a.m. - 10:30 a.m.
 |
 |
 |
| Adam Uhlman | Steve Baruch | John Wiborg |
Join ISA for a first-ever panel discussion of the impact on the channel of the growing connectedness of the industry. Distributors of different sizes will share their insights and opinions. Expect to be part of a lively audience that is certain to engage the panel and shape the discussion. The panel moderator is Adam Uhlman, Senior Research Analyst/Partner at Cleveland Research Company, one of the largest independent equity research firms in the U.S. Adam and his team provide institutional investors detailed company and industry research reports on industrial distribution, electrical equipment, heavy-duty truck, and heavy machinery.
Panel members include Steve Baruch, vice president of eCommerce for MSC Industrial Supply, one of the nation's largest distributors of a broad range of products to industrial customers. He leads MSC's online initiatives, including overseeing the customer experience for what now accounts for more than 40% of MSC's sales. John S. Wiborg is president of Stellar Industrial Supply, a nine-branch industrial, safety and cutting tools supply distributor headquartered in Tacoma, Wash. He is also a member of the Board of Directors of Affiliated Distributors, the largest buying group in North America and serves on the Board of Directors for ISA.
Using the Internet to Add Value through Customer and Market Insight
Sam Richter
Founder and CEO of SBR Worldwide/Know More!
Tuesday, June 4
Sales Management
10:45 a.m. - 12:00 p.m.
1:30 p.m. - 2:45 p.m.
Come to Richter's session and you'll become the most prepared and knowledgeable you can be so you will remain the first choice of your customers. Richter is the author of the best-selling book, Take the Cold Out of Cold Calling, considered the pre-eminent publication on finding information online and using it for sales success. See for yourself why Sam's session is not to be missed by watching this video.
Flip the Funnel
Joe Jaffee
Founder and partner of Evol8tion LLC
Tuesday, June 4
Channel Management
10:45 a.m. - 12:00 p.m.
1:30 p.m. - 2:45 p.m.
Another requirement for thriving in the connected world will be your ability to lead and see things differently. Your current formulas, rules, and even your vision, may not work in the connected world in the way you may have become accustomed. There is no one better to help you "flip the funnel" and see things in a new way than our other best-selling author and creative leader, Joe Jaffee. Jaffee is the founder and partner of Evol8tion LLC. Find out why we're so excited to welcome Joe Jaffee by visiting this site.
Make Your Move: Change the Way You Look at Your Business and Increase Your Bottom Line
Alan Beaulieu
President, Institute for Trend Research
Tuesday, June 4
Leadership
3:00 p.m. - 4:15 p.m.
This session is a unique opportunity to learn how to use the Quarterly Economic Outlook Report produced by Beaulieu's ITR Economics. You'll learn how to turn the report that is provided free of charge to all ISA members into an amazing management tool for your company. All customers are not created equal. See how Beaulieu's insights on tracking your customers by their position in the business cycle can help you make the right decisions for your company. The first 75 attendees will receive a copy of the publication "Make Your Move" written by ITR principals Alan and Brian Beaulieu, which shows readers how to spot unfolding business cycle trends well in advance with plenty of time to take advantage of them.
Become a Customer Company: Transform Your Business by Improving Connections with Customers, Partners and Employees
Dwight Moore
Senior Director, Industry Solutions
Manufacturing & Automotive
Salesforce.com
Tuesday, June 4
3:00 p.m. - 4:15 p.m.
Welcome to the world of the ever connected, on-the-move customer. These are customers who understand they have power and how to use it. To earn their loyalty goes beyond a loyalty program. You need to earn their trust. You need to recognize them as unique human beings with distinct needs. They expect more than just a product or a service; they expect a relationship that is on equal terms. Learn how companies are building trust, transforming their business, and increasing revenue by leveraging a new approach to CRM to connect better with their customers, partners and employees.
Click here for presenter's bio
Saturday, June 1
4:30 p.m. - 6:30 p.m.
Terry Jones will give a dynamic presentation on The Business of Innovation.
The business of innovation explains real-world innovation. This is not an academic exercise but a keynote filled with real-world examples drawn from Terry's long experience with innovation in companies large and small. For a preview of Terry’s
dynamic message, click here.
Terry will cover:
Where the best ideas originate in a company
How to create a culture of innovation
How to experiment and be OK with failure
How to kill a project not a person
How to fail fast and adapt
How to play to your strengths
How to build a 21st century team
What are two pizza teams?
How to listen in a new way
How to do more with less
How to look beyond what is immediately apparent
Why there is more than one right answer
How to review ideas effectively
Can you go with your gut?
Click for keynote speaker's bio.